Q&A

  • Question
  • Answer
  • 1Q:Can you seed a sample for reference?
    A:
    We offer you free sample as your requirement. If you are the first time to cooperate with us, the postage should be paid by you. When you place the order, we will return it back to you. In the next co-operations, we will be in charge of it.
  • 2Q:Do you have credit-sales approach?
    A:
    Yes, we offer the service of credit-sales, and you are appreciate that you connect with us if you want learn more.
  • 3Q:How to solve the quality problems after sales?
    A:
    (1) Take photos of the problems and send to us
    (2) Take videos of the problems and send to us
    (3) Send back the physical problem fabrics by express to us
    After we confirmed the problems, such as caused by machine, dyeing, etc, within three days, we will draw up the satisfied program for you.
  • 4Q:What your terms of packing
    A:
    (1) rolled with paper tube +plastic bag
    (2) rolled with paper tube +plastic bag +weaving poly bag
    (3) According to customers' requirements
  • 5Q:How to make an order?
    A:
    1.Sample approval.
    2.Client makes 30% deposit or open LC after receiving our PI.
    3.Client approves our pp sample, and get the testing report if any necessary.
    4.Production.
    5.Both parties confirmed the way of transport.
    6.Arrange transport.
    7.Supplier arranges necessary documents and send copy of these documents.
    8.Client finished the balance payments.
    9.Supplier sends original documents or telex release the goods.
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